TERMS

& CONDITIONS

Website Terms of Use & Privacy Policy effective as of 9 June 2026

Terms of Use & Privacy Policy

About Jump Energy

This website is operated by Jump Energy and its related entities operating in New Zealand and Australia (“Jump Energy”, “we”, “our”, or “us”).

By accessing and using this website, you agree to these Terms of Use and Privacy Policy.


Website Content

The information contained on this website is provided for general information purposes only. While Jump Energy endeavours to ensure all content is accurate and current, we make no representations or warranties regarding the completeness, accuracy, reliability, or suitability of any information published on this website.

Information may be updated, amended, or removed without notice.

Commercial Charging Infrastructure Disclaimer

Information relating to electric vehicle charging infrastructure, fleet charging systems, charging performance, charging times, site capacity, electrical infrastructure requirements, energy management systems, load balancing, operational efficiencies, and return-on-investment calculations is provided as general guidance only.

Actual outcomes may vary depending on factors including:

  • Site-specific electrical infrastructure
  • Network capacity and connection requirements
  • Vehicle types and fleet composition
  • Charging equipment specifications
  • Charging schedules and operational requirements
  • Future fleet growth
  • Local regulatory and compliance requirements

All recommendations should be considered indicative until a detailed site assessment, engineering review, and project design process has been completed.

Quotations and Proposals

Any information submitted through this website, including quote requests, project enquiries, consultations, feasibility assessments, charging infrastructure recommendations, budget estimates, and preliminary proposals, is provided for indicative purposes only.

No quotation, estimate, recommendation, or proposal shall constitute a binding offer unless confirmed in writing by Jump Energy and accepted by both parties.

Intellectual Property

All website content, including text, graphics, logos, icons, images, videos, documents, downloads, designs, branding, and software, remains the property of Jump Energy or its licensors.

You may access and use website content for personal or business reference purposes only. No material may be reproduced, modified, distributed, published, or commercially exploited without prior written consent.

Third-Party Content and Links

This website may contain links to external websites operated by third parties.

Jump Energy does not endorse, control, or accept responsibility for the content, products, services, availability, or privacy practices of external websites.

Website Availability

We endeavour to keep this website available and functioning correctly at all times. However, we do not guarantee uninterrupted access and reserve the right to modify, suspend, or discontinue any part of the website without notice.

Limitation of Liability

To the fullest extent permitted by law, Jump Energy excludes all liability for any loss, damage, claim, cost, or expense arising from:

  • Use of this website
  • Reliance on information published on this website
  • Website downtime or interruption
  • Technical errors or inaccuracies
  • Malware, viruses, or cybersecurity incidents
  • Third-party websites or services

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

Governing Law

These Terms are governed by the laws of New Zealand.

Where services are provided within Australia, applicable Australian laws and consumer protections may also apply.


PRIVACY POLICY

Our Commitment to Privacy

Jump Energy is committed to protecting personal information and complying with applicable privacy legislation, including the New Zealand Privacy Act 2020 and, where applicable, the Australian Privacy Act 1988.

Information We Collect

We may collect information including:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Business address
  • Project location
  • Fleet and charging infrastructure requirements
  • Correspondence and communications
  • Marketing preferences

We may also collect technical information relating to your interaction with our website, including browser information, device information, IP address, pages viewed, referral sources, and website usage statistics.

How We Collect Information

Information may be collected when you:

  • Submit a contact or enquiry form
  • Request a consultation or proposal
  • Download resources
  • Register for events or webinars
  • Subscribe to marketing communications
  • Contact us directly
  • Interact with our website

How We Use Information

We may use personal information to:

  • Respond to enquiries
  • Prepare proposals and quotations
  • Assess project requirements
  • Deliver products and services
  • Improve our website and services
  • Conduct business development activities
  • Send relevant marketing communications
  • Meet legal and regulatory obligations

Marketing Communications

Where permitted by law, Jump Energy may send information regarding:

  • Commercial EV charging solutions
  • Fleet electrification initiatives
  • Industry developments
  • Events and educational content
  • Company news and updates

You may opt out of receiving marketing communications at any time via the unsubscribe link included in emails or by contacting us directly.

Use of HubSpot

Jump Energy uses HubSpot as its customer relationship management (CRM), sales, customer service, and marketing automation platform.

Information submitted through this website may be stored and processed within HubSpot to assist with:

  • Managing enquiries
  • Tracking customer interactions
  • Delivering communications
  • Marketing activities
  • Business development and customer support

Some information may be processed or stored on servers located outside New Zealand and Australia.

Cookies and Analytics

This website uses cookies and similar technologies to improve user experience and analyse website performance.

We may use services including:

  • Google Analytics
  • Google Tag Manager
  • HubSpot Analytics
  • LinkedIn Insight Tag
  • Meta Pixel

These tools may collect information about website interactions, traffic sources, browsing behaviour, and engagement with marketing campaigns.

Users may disable cookies through their browser settings, although doing so may affect website functionality.

Disclosure of Information

Personal information may be disclosed to:

  • Employees and authorised contractors
  • Technology and software providers
  • Marketing and communications providers
  • Professional advisers
  • Regulatory authorities where required by law

Jump Energy does not sell personal information to third parties.

Data Security

We take reasonable technical, physical, and organisational measures to protect personal information from unauthorised access, disclosure, loss, misuse, or alteration.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Access and Correction

You may request access to personal information we hold about you and request corrections where necessary.

Changes to This Policy

Jump Energy reserves the right to update these Terms of Use and Privacy Policy at any time. Any changes will be published on this website.

Contact Us

If you have questions regarding these Terms of Use or Privacy Policy, please contact us using our Talk To Our Team form or at the below details:

Jump Energy

Email: [email protected]

Phone: 0800 242743

Website: www.jumpenergy.group

New Zealand Office: Unit 4, 35 Sir William Pickering Drive, Christchurch 8053

Australian Office: Unit 6, Enterprise Street, Queensland 4214